1. Introduction

Welcome to Strategic Business Coaching Turkey. These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

Our coaching services are designed for business owners and professionals in Turkey seeking to improve their business operations and strategies. We provide a range of coaching services, including strategic planning, business growth consulting, operational efficiency improvements, and leadership development.

2. Definitions

Throughout these Terms, the following definitions apply:

• "We", "us", "our" refers to Strategic Business Coaching Turkey, its owners, employees, and representatives.
• "You", "your", "client" refers to the individual or entity accessing or using our services.
• "Services" refers to all coaching, consulting, training, or advisory services provided by us.
• "Website" refers to our online presence at strategiccoachturkey.com and all associated web pages.
• "Content" refers to all text, images, videos, documents, and other materials provided through our services.

3. Service Description

Strategic Business Coaching Turkey provides business coaching and consulting services to business owners and executives. Our services may include:

• One-on-one coaching sessions
• Group coaching programs
• Business strategy development
• Operational efficiency consulting
• Leadership development
• Market analysis and research
• Workshops and training programs

The specific details, duration, and scope of services will be outlined in a separate coaching agreement or engagement letter that you will receive and agree to before the commencement of services.

4. User Responsibilities

When using our services, you agree to:

• Provide accurate, current, and complete information as requested during registration or engagement.
• Maintain and promptly update any contact or payment information.
• Keep any login credentials secure and confidential.
• Actively participate in the coaching process, including completing assigned tasks and attending scheduled sessions.
• Use our services in compliance with all applicable laws and regulations.
• Refrain from using our services for any illegal or unauthorized purpose.
• Not distribute, share, or resell our proprietary content or materials without express written permission.

5. Intellectual Property Rights

All content, materials, methodologies, and proprietary systems used in our coaching programs are owned by Strategic Business Coaching Turkey and protected by intellectual property laws. This includes but is not limited to:

• Coaching frameworks and methodologies
• Assessment tools and templates
• Training materials and presentations
• Website content and design elements
• Marketing materials and case studies

You are granted a limited, non-exclusive license to use these materials for your personal business purposes during the coaching engagement. You may not copy, distribute, modify, or create derivative works from any materials provided without our express written consent.

6. Payment Terms

Our service fees will be clearly communicated to you before engagement begins. Payment terms typically include:

• All fees are quoted in Turkish Lira (TRY) unless otherwise specified.
• Payment is required in advance for most coaching programs and services.
• For ongoing coaching relationships, monthly payments may be arranged.
• Acceptable payment methods include bank transfer, credit card, and other methods specified in your coaching agreement.
• Late payments may result in service suspension and late fees may be applied.

Detailed payment schedules and methods will be outlined in your coaching agreement or engagement letter.

7. Cancellation and Refund Policy

Our cancellation and refund policies are as follows:

• For coaching sessions, cancellations must be made at least 48 hours in advance to avoid being charged for the session.
• For coaching programs, cancellations made within 7 days of purchase may be eligible for a full refund, minus administrative fees.
• After 7 days, or after the program has begun, refunds are generally not available but may be considered on a case-by-case basis.
• No refunds will be provided for services already delivered or materials already provided.
• We reserve the right to cancel or reschedule sessions with reasonable notice.

For specific refund requests or concerns, please contact us directly at [email protected].

8. Confidentiality

We understand the sensitive nature of business information shared during coaching. We commit to maintaining strict confidentiality regarding all client information, including:

• Business strategies and plans
• Financial information
• Operational challenges and processes
• Personnel information
• Any other sensitive business information

We will not disclose your confidential information to any third party without your express consent, except as required by law. Similarly, you agree to maintain confidentiality regarding our proprietary coaching methodologies and materials.

For complete details on how we handle your information, please refer to our Privacy Policy.

9. Limitations of Liability

While we strive to provide valuable business coaching services, we cannot guarantee specific business outcomes or results. Our coaching is advisory in nature, and all business decisions and implementations remain your responsibility. Therefore:

• We are not liable for any business losses, including lost profits, revenues, or opportunities that may occur from following our advice.
• Our total liability for any claims arising from our services shall not exceed the amount paid for the services in question.
• We do not provide legal, financial, or tax advice, and you should consult appropriate professionals for such matters.
• We are not liable for any indirect, consequential, special, or punitive damages.

This limitation of liability applies to the maximum extent permitted by applicable law.

10. Testimonials and Case Studies

With your permission, we may use your success stories, testimonials, or business results as case studies for our marketing materials. We will always:

• Seek your explicit permission before using your name or business information.
• Allow you to review and approve any testimonial or case study before publication.
• Remove any such content upon your request within a reasonable timeframe.

If you wish to provide a testimonial or participate in a case study, please contact your coach directly.

11. Term and Termination

These Terms remain in effect throughout your use of our services. Either party may terminate the coaching relationship according to the terms specified in your coaching agreement. Upon termination:

• All fees for services already rendered must be paid in full.
• Your access to ongoing coaching programs or resources may be discontinued.
• Any confidentiality provisions will continue to apply.
• You must cease using any proprietary materials provided during coaching.

We reserve the right to terminate services immediately if you violate these Terms or engage in conduct we deem inappropriate or harmful.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Ankara, Turkey.

Both parties agree to attempt to resolve any disputes amicably through direct communication before pursuing legal remedies.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. We will make reasonable efforts to notify clients of significant changes through email or notices on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

It is your responsibility to review these Terms periodically to stay informed of any updates.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at: